Business
MTN Ghana Hit by Major Glitch on Launch Day of New Data Offers; Telecel and AT Ghana Proceed Unaffected
MTN Ghana has been hit by a major technical glitch that disrupted its data bundle services on Monday, July 1, 2025—the same day its new, enhanced data offers were scheduled to take effect.
In a notice to customers, the telecom giant acknowledged the service failure, stating that the issue had temporarily halted all data bundle purchases, including the application of its promised 15% bonus data.
“Whilst implementing the data offer, which will provide 15% additional volume of data from today July 1, 2025, MTN experienced a major technical issue which has affected data bundle purchases, including the data volume offer,” the company said. “As a result, customers are temporarily unable to purchase data bundles.”
MTN apologised for the inconvenience and assured customers that its technical teams are working swiftly to fix the issue. “We recognise the importance of staying connected and sincerely apologise for the inconvenience this may cause. Further updates will be provided,” the statement added.
The disruption coincides with the nationwide rollout of improved data bundles by all three major telecom operators—MTN, Telecel Ghana, and AT Ghana—following a new directive from the Ministry of Communication, Digital Technology and Innovations.
As part of the new policy, MTN—designated as a Significant Market Power (SMP)—was set to reinstate its GH¢399 bundle to offer 214 gigabytes of data, a significant increase from the previously reduced GH¢350 bundle which offered just 92.88 gigabytes. Additionally, all MTN data packages were expected to receive a 15% boost in value.
Meanwhile, Telecel Ghana and AT Ghana have successfully rolled out their improved packages. AirtelTigo users now enjoy 236 gigabytes for GH¢400, up from 195 GB, while Telecel’s GH¢400 package has jumped from 90 gigabytes to 250 gigabytes. Both companies also applied a 10% across-the-board increase on other data bundles.
Communications Minister Samuel Nartey George, who introduced the policy in June, said it was the result of in-depth consultations aimed at offering consumers better value while preserving the telecom industry’s viability.
“These increases come at a cost to the network operators, but I’m pleased that our collaborative efforts are producing real benefits for Ghanaians,” he stated at a press briefing on June 10.
He also directed the National Communications Authority (NCA) to ensure full compliance with the new bundle mandates and to impose penalties for any breaches. Additionally, the NCA is set to conduct quarterly billing integrity tests from Q3 2025 to verify data credit accuracy and ensure proper rollover processes.
While MTN works to restore its systems, subscribers of Telecel and AT Ghana are expected to continue enjoying their upgraded data services without any disruption. The government also continues discussions with the Ministries of Finance and Energy to address taxes and utility costs that contribute to high data prices.
Business
24-Hour Economy Authority Secures Over $8 Billion in Investment Agreements in 90 Days
The Ghana 24-Hour Economy Authority has announced that it has secured bankable investment agreements worth more than $8 billion within the last 90 days, a development officials say demonstrates growing investor confidence in the government’s flagship 24-Hour Economy initiative.
The disclosure was made by the Chief Export Development Officer of the Ghana 24-Hour Economy Authority, Gabriel Opoku-Asare, during a roundtable discussion on the theme, “Unlocking Africa’s Single Market: How Can Ghanaian Businesses Win Under AfCFTA?” on Channel One TV as part of the Citi Business Festival held on Thursday, June 11, 2026.
According to Mr. Opoku-Asare, the agreements underscore the government’s commitment to attracting private sector investment to drive the implementation of the 24-Hour Economy agenda, rather than relying extensively on public funding.
He explained that the strategy is designed to reduce pressure on the country’s public finances while accelerating industrial growth and the development of strategic economic corridors across Ghana.
“We are enabling private capital in the development of all the projects we are talking about and the economic corridors we are building. Once private capital comes in, our work is coordination and enabling investment, so it is not sitting on sovereign debt. That is very important to ensure permanence in the long term,” he stated.
Mr. Opoku-Asare noted that the Authority is increasingly focusing on facilitating and coordinating private investments instead of directly financing projects with government resources, a move he believes will enhance the long-term sustainability of the programme.
He further emphasised that the signing of investment agreements exceeding $8 billion within a relatively short period highlights strong investor interest and confidence in the direction of the 24-Hour Economy programme.
“I’ve spoken about, in the last 90 days, all the bankable agreements that we’ve signed already, which is like over $8 billion,” he added.
Business
BoG Halts Proposed Charges on MoMo-to-Bank Transfers
The Bank of Ghana has directed Mobile Money Fintech Limited to suspend its planned 0.75 per cent charge on direct mobile money wallet-to-bank account transfers.
The proposed fee, which was expected to take effect from June 1, 2026, has been put on hold to allow for further stakeholder consultations, the central bank announced on Tuesday, May 26.
The directive follows a notice issued by MTN Ghana on Monday, May 25, informing customers that transfers from MoMo wallets to bank accounts would attract a 0.75 per cent fee per transaction, capped at GH₵5.
Under the proposed arrangement, customers would have been charged even when transferring funds from their own registered MoMo wallet to their personal bank account — a service that has so far been offered free of charge.
In a statement, the Bank of Ghana explained that the suspension forms part of efforts to ensure that any adjustments to charges within the mobile financial services space are implemented in a fair and transparent manner, while safeguarding consumer interests and financial well-being.
For the time being, customers will continue to enjoy free transfers from MoMo wallets to bank accounts, as the proposed charges remain suspended.
The central bank further clarified that existing charges on MoMo wallet-to-wallet transfers, as well as cash-in and cash-out transactions at agent points, remain unchanged.
MTN Ghana is yet to officially respond to the Bank of Ghana’s directive.
Business
MTN Ghana Introduces Charges on MoMo-to-Bank Transfers from June 1
MTN Ghana has announced that Mobile Money users will begin paying charges for transfers from their MoMo wallets to bank accounts effective June 1, 2026, ending years of free transfers for customers moving funds between their own accounts.
In a text message sent to subscribers on Monday evening, May 25, the telecommunications company disclosed that all MoMo-to-bank transfers will now attract a fee of 0.75 per cent per transaction, capped at GH₵5.
Under the new pricing structure, customers transferring GH₵100 from their MoMo wallet to a bank account will pay 75 pesewas, while transfers of GH₵667 and above will attract the maximum charge of GH₵5.
The fee will apply to all bank transfers, including transactions involving bank accounts belonging to the same individual who owns the MoMo wallet. Previously, MTN customers enjoyed free transfers when moving funds between their personally registered MoMo wallets and bank accounts.
According to the company, the move forms part of efforts to improve service delivery to its growing customer base.
“From 1 June 2026, transfers from your MoMo Wallet to bank accounts will attract a fee of 0.75% per transaction, capped at GH₵5. This will help us continue to serve you better. Thank you for choosing MoMo,” the message to customers stated.
The development marks a significant change in MTN Ghana’s mobile financial service charges, particularly for customers who frequently transfer money from MoMo wallets into bank accounts for business and personal transactions.
However, the company clarified that the new charge applies only to transfers from MoMo wallets to bank accounts. Existing charges for MoMo-to-MoMo transfers, as well as cash-in and cash-out transactions at agent points, remain unchanged.
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