Business
MTN MoMo denies system breach in viral GH¢11,000 fraud claim, cites customer negligence

MobileMoney Limited (MoMo), the operator of MTN Ghana’s mobile money service, has refuted allegations of a system breach following a viral social media complaint from a customer who claimed GH¢11,000 was withdrawn from her mobile wallet without her consent.
The incident, which sparked widespread concern online, was detailed by the affected customer in a TikTok video posted on Saturday, April 12, 2025.
In the video, the woman accused MTN Ghana of failing to safeguard user funds and expressed frustration over what she described as poor customer service after reporting the case.
“MTN Ghana, I was just lying here when I realized someone had withdrawn GH¢11,000 from my mobile money account. Nobody contacted me, no one asked for any transaction ID or my mobile money PIN, so how is this possible?” she questioned.
She further lamented the response from the telco, stating, “I called MTN Ghana after seeing the transaction, and they told me to wait for 15 working days. Are we safe? What is the problem, MTN Ghana? I called and the lady who answered was even rude to me. Is this kind of money easy to come by these days?”
In response to the viral video, MobileMoney LTD issued an official statement on Tuesday, April 15, 2025, clarifying that its internal investigations had found no evidence of a technical breach.
Rather, the company pointed to social engineering—a common fraud tactic—as the likely cause.
“Our findings suggest that this was a case of social engineering, where a person unknowingly shares sensitive information—such as a One-Time Password (OTP), verification link, or PIN—with fraudsters,” the company stated.
The mobile financial service provider reiterated that customers’ digital security remains a top priority. “Never share your PIN or OTP with anyone—not even someone claiming to be from MTN,” the company advised.
MoMo also reassured the public of its ongoing efforts to strengthen security and combat fraud. “We remain committed to keeping your transactions safe, convenient, and secure,” the statement concluded.
The controversy has reignited conversations about the growing threat of digital fraud in Ghana’s rapidly expanding mobile money sector.
With millions relying on mobile wallets for daily transactions, cybersecurity experts continue to stress the need for user vigilance, particularly against scams that rely on deception and impersonation.
MTN Ghana has recently pledged to intensify its fight against fraud, with the company’s CEO assuring customers of improved measures to tackle mobile money-related scams.
Meanwhile, users are encouraged to promptly report any suspicious activity and to independently verify unsolicited messages or calls claiming to be from MoMo.
Source: Graphic Online
Business
Ghana’s Gold Reserves Hit 32.99 Tonnes in June, Quadrupling in Just One Year

Ghana’s gold reserves have soared to 32.99 tonnes as of June 2025, marking a significant milestone in the Bank of Ghana’s ongoing strategy to strengthen the country’s financial resilience and diversify its foreign reserves.
Fresh data from the central bank reveals a steady month-on-month increase — up from 31.37 tonnes in April and 32.16 tonnes in May. This growth represents a dramatic leap from the 8.78 tonnes recorded in May 2023, nearly quadrupling in just over a year.
The upward trend underscores the Bank of Ghana’s commitment to increasing its gold holdings as part of a broader move to reduce dependency on traditional foreign currencies, especially the U.S. dollar.
As the continent’s top gold producer, Ghana has also intensified efforts to formalise its small-scale mining sector. This initiative aims to retain more domestically mined gold for national use, supporting long-term economic development.
Ghana’s gold accumulation strategy aligns with a global trend among central banks, many of which are turning to gold as a hedge against currency volatility and rising geopolitical uncertainties.
Banking and Finance
AfDB Approves $474.6M Loan to Boost South Africa’s Transport and Energy Sectors

The African Development Bank (AfDB) has approved a $474.6 million loan to South Africa to help upgrade its transport and energy infrastructure. This marks the second major infrastructure loan for the country in recent weeks, following a $1.5 billion agreement with the World Bank in June.
The AfDB’s financial support is aimed at enhancing energy efficiency and implementing critical rail sector reforms, the bank said in a statement on Tuesday.
South Africa, Africa’s most industrialized economy, has been grappling with persistent power outages, deteriorating railway networks, and heavily congested ports for over a decade. These issues have severely impacted key sectors such as mining and automobile manufacturing, stalling economic growth.
The AfDB loan is part of a broader international financing package to support South Africa’s infrastructure revival. Additional contributions include €500 million ($590.75 million) from German development bank KfW, up to $200 million from the Japan International Cooperation Agency (JICA), and $150 million from the OPEC Fund for International Development.
The combined effort signals a coordinated international commitment to revitalizing South Africa’s critical infrastructure and supporting long-term economic stability.
Business
MTN Ghana Hit by Major Glitch on Launch Day of New Data Offers; Telecel and AT Ghana Proceed Unaffected

MTN Ghana has been hit by a major technical glitch that disrupted its data bundle services on Monday, July 1, 2025—the same day its new, enhanced data offers were scheduled to take effect.
In a notice to customers, the telecom giant acknowledged the service failure, stating that the issue had temporarily halted all data bundle purchases, including the application of its promised 15% bonus data.
“Whilst implementing the data offer, which will provide 15% additional volume of data from today July 1, 2025, MTN experienced a major technical issue which has affected data bundle purchases, including the data volume offer,” the company said. “As a result, customers are temporarily unable to purchase data bundles.”
MTN apologised for the inconvenience and assured customers that its technical teams are working swiftly to fix the issue. “We recognise the importance of staying connected and sincerely apologise for the inconvenience this may cause. Further updates will be provided,” the statement added.
The disruption coincides with the nationwide rollout of improved data bundles by all three major telecom operators—MTN, Telecel Ghana, and AT Ghana—following a new directive from the Ministry of Communication, Digital Technology and Innovations.
As part of the new policy, MTN—designated as a Significant Market Power (SMP)—was set to reinstate its GH¢399 bundle to offer 214 gigabytes of data, a significant increase from the previously reduced GH¢350 bundle which offered just 92.88 gigabytes. Additionally, all MTN data packages were expected to receive a 15% boost in value.
Meanwhile, Telecel Ghana and AT Ghana have successfully rolled out their improved packages. AirtelTigo users now enjoy 236 gigabytes for GH¢400, up from 195 GB, while Telecel’s GH¢400 package has jumped from 90 gigabytes to 250 gigabytes. Both companies also applied a 10% across-the-board increase on other data bundles.
Communications Minister Samuel Nartey George, who introduced the policy in June, said it was the result of in-depth consultations aimed at offering consumers better value while preserving the telecom industry’s viability.
“These increases come at a cost to the network operators, but I’m pleased that our collaborative efforts are producing real benefits for Ghanaians,” he stated at a press briefing on June 10.
He also directed the National Communications Authority (NCA) to ensure full compliance with the new bundle mandates and to impose penalties for any breaches. Additionally, the NCA is set to conduct quarterly billing integrity tests from Q3 2025 to verify data credit accuracy and ensure proper rollover processes.
While MTN works to restore its systems, subscribers of Telecel and AT Ghana are expected to continue enjoying their upgraded data services without any disruption. The government also continues discussions with the Ministries of Finance and Energy to address taxes and utility costs that contribute to high data prices.
-
Entertainment5 days ago
Ghana Music Awards Europe Gives Politics a Soundtrack with New Category
-
Business2 weeks ago
MTN Ghana Hit by Major Glitch on Launch Day of New Data Offers; Telecel and AT Ghana Proceed Unaffected
-
General News5 days ago
[VIDEO] Aburi-Peduase Road in Total Darkness: Kojo Preko Dankwa Demands Urgent Action
-
Crime and Investigation1 week ago
Evangelist Nana Agradaa Jailed 15 Years for Money Doubling Scam
-
Politics5 days ago
[BREAKING] Akwatia MP Ernest Kumi Dies Amidst Election Court Case
-
General News2 days ago
Manso Galamsey Clash: Kojo Preko Dankwa Demands Minerals Development Fund Accountability
-
Crime and Investigation1 week ago
Nana Agradaa Convicted for Fraud and Charlatanic Advertising Over Money-Doubling Scam
-
Banking and Finance2 weeks ago
Bank of Ghana Warns Against Unlicensed Money Transfer Firms